These Terms & Conditions constitute the legal agreement between you and raya24. Please read them carefully before using the platform. By accessing or using raya24, you confirm that you have read, understood, and agreed to be bound by these terms.
Last updated: 12 June 2026 | Effective immediately upon publication.
These Terms and Conditions ("Terms") govern your access to and use of the raya24 website located at raya24.win ("Platform"), including all associated services, games, features, and content provided by raya24 ("raya24", "we", "us", or "our"). By registering an account, accessing the Platform, placing any wager, or otherwise using any part of the raya24 service, you ("User", "you", or "your") unconditionally accept these Terms in their entirety.
If you do not agree with any part of these Terms, you must immediately cease using the raya24 Platform and close your account. Continued use of the Platform following any amendment to these Terms constitutes acceptance of the revised Terms.
Important: These Terms include an age restriction clause. Access to raya24 is strictly prohibited for persons under the age of 21. By using the Platform, you represent and warrant that you are 21 years of age or older.
To be eligible to open and operate a raya24 account, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your use of the Platform:
raya24 reserves the right to request proof of age and identity documentation at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in suspension or permanent closure of your account and the withholding of any associated balances pending investigation.
Each individual User is permitted to hold one (1) raya24 account only. The operation of duplicate or multiple accounts by the same individual is strictly prohibited and will result in the suspension of all associated accounts and the forfeiture of any balances or bonuses accumulated across those accounts.
You agree to provide accurate, current, and complete information during the registration process and to update such information promptly whenever it changes. raya24 shall not be liable for any loss arising from your failure to maintain accurate account details.
You are solely responsible for maintaining the confidentiality of your raya24 login credentials. You must not share your username or password with any third party. Any activity conducted through your account — whether authorised by you or not — is your sole responsibility. You must notify raya24 support immediately upon becoming aware of any unauthorised access to your account.
raya24 operates within international gaming authority licensing frameworks and is required to conduct identity verification (KYC) procedures. You agree to provide any requested identification documents, proof of address, or source-of-funds documentation when requested. Verification may be required before your first withdrawal or when deposits exceed defined thresholds.
All account balances on the raya24 Platform are denominated in Malaysian Ringgit (MYR). raya24 supports the following payment methods for deposits and withdrawals: Touch n Go eWallet, Boost, Maybank, CIMB, and Public Bank.
Deposits are credited to your raya24 account upon confirmation from the relevant payment processor. raya24 does not charge deposit fees; however, your payment service provider may impose its own transaction charges for which raya24 bears no responsibility.
Withdrawal requests are processed by raya24 on a continuous basis. Processing times depend on the selected withdrawal method: eWallet withdrawals (Touch n Go eWallet, Boost) are typically completed within minutes; bank transfer withdrawals to Maybank, CIMB, and Public Bank accounts are typically completed within the same business day for requests submitted during standard Malaysian banking hours.
raya24 reserves the right to delay or withhold a withdrawal pending completion of KYC verification, investigation of suspected fraud or terms violation, or fulfilment of applicable bonus wagering requirements.
raya24 is committed to compliance with applicable anti-money laundering (AML) regulations. Withdrawals must be made to the same payment method used for the corresponding deposit where technically feasible. raya24 may request source-of-funds documentation for deposits or withdrawal requests that trigger AML review thresholds.
raya24 offers various bonuses and promotional incentives to eligible Users. All bonuses are subject to the specific terms published on the relevant promotion page, which form part of these Terms by reference. In the event of conflict between general Terms and bonus-specific terms, the bonus-specific terms shall prevail for matters directly concerning that bonus.
All games available on the raya24 Platform — including live dealer games, slots, sportsbook markets, and instant games — are governed by individual game rules accessible within the game interface or relevant product section. In the event of a discrepancy between on-screen game rules and these Terms, the on-screen game rules shall prevail.
raya24 sources its games from certified providers whose random number generators (RNGs) and live dealer procedures are independently audited for fairness. Return-to-Player (RTP) percentages are made available to Users upon request or within the game information panel.
In the event of a technical malfunction during a game round, raya24 reserves the right to void the affected round and return all stakes to the relevant player accounts. raya24 shall not be liable for any winnings that cannot be attributed to a completed game round recorded on the platform's server logs.
Users of the raya24 Platform are strictly prohibited from engaging in any of the following activities:
raya24 reserves the right to investigate suspected violations and to suspend or permanently close accounts found to have engaged in prohibited conduct, with no obligation to return any balance if the violation involves fraudulent activity.
All content on the raya24 Platform — including but not limited to trademarks, logos, software, game content, visual design, text, images, and data compilations — is the property of raya24 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the raya24 Platform without our prior written consent. Unauthorised use of raya24 intellectual property may result in legal action.
To the maximum extent permitted by applicable law, raya24 shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or business interruption.
raya24's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total net deposits made by you to the Platform in the twelve (12) months preceding the event giving rise to the claim.
raya24 makes no warranty that the Platform will be available without interruption, that it will be free from errors or defects, or that defects will be corrected within any specific timeframe. Scheduled and unscheduled maintenance may result in temporary unavailability of the Platform or specific games.
raya24 is committed to promoting responsible gaming across all Platform products. The following tools are available to all raya24 account holders and may be configured from the account settings section at any time:
raya24 enforces the 21+ age restriction strictly and reserves the right to conduct age verification checks at any time. Players who believe they may have a gambling problem are encouraged to contact our support team, who can assist with implementing account restrictions or initiating self-exclusion.
For further information on responsible gaming resources and support organisations, please visit our dedicated Responsible Gaming page.
raya24 reserves the right to suspend or close any User account at its sole discretion, including where:
Upon legitimate account closure (i.e., closure not arising from a terms violation), any remaining real-money balance will be returned to you via the payment method used for the most recent deposit, subject to completion of any outstanding KYC requirements.
raya24 reserves the right to amend these Terms at any time. Where amendments are material, raya24 will provide reasonable notice to Users via the email address registered to their account or via a prominent notice on the Platform. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Terms.
It is your responsibility to check these Terms periodically for updates. The "Last Updated" date at the top of this page reflects the most recent revision.
These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction under which raya24's operating licence is issued. Any dispute arising out of or in connection with these Terms shall first be referred to raya24's customer support for informal resolution. If a dispute cannot be resolved informally within thirty (30) days, the parties agree to submit to the exclusive jurisdiction of the competent courts in the applicable licensing jurisdiction.
Nothing in this clause limits any statutory rights you may have as a consumer under applicable Malaysian consumer protection legislation.
If you have any questions regarding these Terms and Conditions, wish to exercise any rights described herein, or require assistance with your raya24 account, please contact our support team through the live chat feature available on the Platform, which operates 24 hours a day, 7 days a week.
Email enquiries may be directed to our support team at the following address (plain text — not a clickable link): [email protected]
raya24 aims to acknowledge all written enquiries within one (1) business day and to resolve substantive queries within five (5) business days of receipt.
Key Highlights
raya24 is strictly an adults-only platform. All users must be 21 years of age or older to register or place any wager. Age verification documents may be requested at any time by our compliance team.
Each individual is permitted exactly one raya24 account. Duplicate accounts result in immediate suspension of all accounts involved and forfeiture of any accumulated balances across those accounts without exception.
All raya24 bonuses carry wagering requirements that must be completed before bonus-derived winnings become withdrawable. Specific requirements are published on individual promotion pages and are part of these Terms.
raya24 conducts identity and source-of-funds checks as required under international gaming authority frameworks. Providing accurate documentation ensures your withdrawal requests are processed without unnecessary delays.
Every game on raya24 — from live baccarat to slot reels — is independently audited by certified testing laboratories. RTP figures are available within each game. You are never playing in the dark at raya24.
Deposit limits, loss limits, session timers, reality checks, and self-exclusion are all available from your raya24 account settings. These tools are free to use and take effect immediately upon activation.
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